Gian Macasarte

Gian brings six years of experience in records retrieval, along with the patience and persistence it takes to carry each request from the first call to a provider through to the moment the last page arrives. Over those years, Gian has also become a trusted resource for colleagues, sharing hard-won knowledge, helping teammates work through difficult requests, and finding practical ways to keep the team’s workflow organized and efficient.

Providers and records departments get clear communication and a respectful working relationship when they deal with Gian, and the legal team knows each request will stay organized and active until the records are in hand.

Behind each request is a client who is relying on the team, and that keeps Gian’s philosophy simple: be persistent, be helpful, communicate clearly, and keep looking for a way forward until the job is done.